Infraware differs from traditional IT Procurement consultancy firms by working with its clients to understand the whole lifecycle of a contract and software. We move past the initial negotiations and help our customers work on the ongoing management of the contract, how the software is used and then recorded in the business.


Software Price Verification

Are you unsure if you are getting the best price and value from your IT reseller? Do you really have all the management information you require on a software publisher ahead of contract negotiations or compliance reviews? Would you like to understand how your IT Outsourcing partner is maximising it’s software sales?

These are just some of the questions we answer in detail for our clients. We help our clients add to initial margin reductions by taking a closure look at how software publishers, IT resellers and outsourcers provision their software and services.


Renewal & Quote Management

Infraware’s renewal & quote services have traditionally sat very comfortably within an IT resellers remit. However a growing concern with conflict of interest and achieving maximum value have meant that many forward thinking organisations have outsourced these activities to independent software management companies. Infraware’s unique approach to renewal and quote management allows Procurement teams to focus on the high end, high cost procurement activities.


Audit Readiness Review

Software Audit Reviews are a common part of a publishers negotiation tactic; the level of aggression can depend on country, account team personalities, sales targets etc. For Procurement teams this activity can be a distraction at best and at worst can cost millions of pounds. Publishers are more than aware of the language and data barrier that sits between IT and IT Procurement and the software audit review is designed to unearth a leveraged position from which to achieve maximum gains.

Infraware’s experience and breadth of understanding of publisher behaviours across the globe deliver maximum benefit to clients small and large.

Who will benefit?

Infraware enables organisations to meet compliance requirements whilst creating an environment for long-term business value. That includes simplifying asset management, reducing cost and risk and being able to make better informed decisions.

This service is aimed at organisations and individuals who need visibility of their IT asset base across on-premise, cloud or hybrid environments, to effectively prepare for audit activity.

We cover all major software vendors which minimises your need to use multiple service providers to support these critical preparation activities.

Key review focuses

The service will cover all the key aspects of a software review including entitlement and usage analysis, review of SAM processes against industry standards and Inventory Technologies capability.

Service outline: Format

The Audit Readiness Review typically starts with a conference call with one of the Infraware SAM Consultants. The engagement then progresses through 3 key stages:

  • Onsite review (between 1- 2 days)

  • Offsite analysis

  • On site presentation of findings

Service outline: Timescales

Timescales vary depending on organisation size, however our Audit Readiness Review usually takes 2-3 weeks from start to finish.

Service outline: Output

Following the full review process, you will receive an in-depth report documenting our findings and independent recommendations including:

  • Entitlement and usage analysis for the selected software vendor

  • Current SAM Process Maturity

  • Recommendations for process improvements

  • Recommendations to plug any data gaps


Software Management Benchmarking

Procurement teams are increasingly being given the overall responsibility for software from purchase right through to retirement. Whilst IT teams must manage the logistical movements of software it is Procurement that must ensure it has overall visibility of contracts and usage. By employing Infraware’s Consultancy team our clients are able to review and benchmark their current records and processes to ensure that they protect and control the companies software assets.

Who will benefit?

Infraware enables organisations to reduce cost and risk whilst creating an environment for long-term business value. That includes simplifying asset management, meeting compliance requirements and realising cost savings.

Our SAM Assessment Service is aimed at organisations who wish to manage and reduce software expenditure and risk within a 12 month period. Individuals tasked with this remit may include:

  • IT Directors & Managers

  • CIOs

  • Purchasing & Vendor Managers

  • ITAM & SAM Managers

Key review subjects

Our maturity assessment covers all the key aspects of how your organisation manages its software estate, including:

  • Review of SAM process maturity against current industry standards

  • SAM technologies

  • SAM databases

  • Cloud migration

Service outline: Format

The SAM Assessment Service typically starts with a conference call with one of the Infraware SAM Consultants. The engagement then progresses through 4 key stages:

  • Onsite review (between 1- 2 days)

  • Offsite analysis

  • On site presentation of findings

  • Suggested road map for cost and risk reductions

Service outline: Timescales

Timescales vary depending on organisation size, however our SAM Maturity Assessment usually takes 2-3 weeks from start to finish.

Service outline: Output

Following the assessment, you will receive an in-depth report summarising our findings and recommendations including:

  • Current SAM process maturity

  • Recommendations for process improvements

  • Road map for recommended SAM strategy

  • Projected cost savings within 12 months

  • Associated costs and timescales